Front Desk Agent

Days Inn By Wyndham

Quality Inn By Choice

March 18^th, 2025 – January 4^th, 2026

• Greet guests, manage check-in and check-out processes
• Handle cash, credit cards, and other forms of payment securely
• Manage computer reservations and update booking records
• Answer phones, emails, and assist with guest inquiries
• Clean and maintain the lobby and front desk area
• Coordinate with housekeeping and maintenance staff
• Resolve guest concerns and ensure excellent customer service
• Reduced paper use by 50% through digital record-keeping
• Improved security system by updating procedures and monitoring
• Assisted in recovery of stolen items by working with management and authorities

Vocational Machinist

Vocational Machineshop

September 2^nd, 2021 – March 11^th, 2024

• Selected as one of a limited group of participants recognized for strong performance and potential.
• Contributed to a limited production run, gaining practical experience in manufacturing.
• Collaborated with a cross-functional team to meet tight production deadlines while maintaining high quality standards.
• Developed technical knowledge, problem-solving, teamwork, and equipment operation through hands-on application.
• Applied program training to real-world production processes, bridging classroom learning with industry practice.

Valet Assistant Site Manager

Spartan Staffing

January, 2009 – September, 2014

• Provided professional valet services, including safely parking and retrieving guest vehicles.
• Delivered excellent customer service, greeting guests, answering questions, and assisting with special requests.
• Maintained accountability for vehicle keys and ensured accurate logging of vehicle locations.
• Assisted site manager with daily operations and staff supervision.
• Handled call-in reporting, tracking which employees arrived for their shifts and noting absences.
• Supported hour tracking and scheduling to ensure accurate payroll and coverage.
• Trained and guided new staff on valet procedures, customer service expectations, and safety protocols.
• Trusted with leadership responsibilities and considered for site manager promotion.

Cable Puller

High Plains Telecomm, LLC

July, 2012 – February, 2013

• Installed and routed Cat 5/5e cabling for business phone systems and computer networks.
• Pulled, organized, and secured cable runs through ceilings, walls, and conduits.
• Terminated and labeled cables to ensure accurate connections and easy troubleshooting.
• Wired and maintained punch-down blocks for phone and network connections.
• Assisted technicians with testing cable continuity and network functionality.
• Followed safety procedures and building codes while working in commercial environments.
• Collaborated with team members to complete installations on schedule and to client specifications.

Computer & Network Technician

Hard Castle Company's

October, 2003 – August, 2005

• Set up and managed weekly offsite data backups to protect critical company files.
• Installed and configured a new server for drafting files, improving storage and collaboration.
• Performed regular system scans, updates, and preventive maintenance on all company computers.
• Configured user access permissions to maintain data security and proper file sharing.
• Troubleshot hardware and software issues to minimize downtime and improve performance.
• Assisted staff with technical support needs, providing clear solutions and training as needed.

I.T. Support &
Effciency Assistance

Freelance

October, 2002 – August, 2005

• Served as lead technical advisor for legal and surveying firms, modernizing infrastructure for better security.
• Designed and deployed secure LAN/Wi-Fi solutions optimized for high-bandwidth drafting.
• Managed weekly offsite backup protocols to protect critical legal records and proprietary data.
• Completed file server installations to improve storage capacity and collaboration for large projects.
• Configured user permissions and system hardening to ensure data confidentiality and secure sharing.
• Minimized downtime through proactive maintenance and rapid troubleshooting of hardware and software issues.
• Provided responsive technical support and staff training to ensure effective adoption of new systems.
• Built a consistent client base through word-of-mouth referrals by delivering high-quality IT solutions.

Track Marshal

Denver Indoor Kart Racing

July, 2004 – February, 2005

• Conducted pre-race safety briefings to ensure participant awareness of rules and safe driving practices.
• Monitored races and flagged drivers to communicate cautions, penalties, or track conditions.
• Fueled and inspected karts to maintain performance and safety standards.
• Operated timing system and provided race results from the computer to participants.
• Cleaned and swept the track area to ensure safe and smooth race conditions.
• Assisted guests and provided excellent customer service in a fast-paced environment.

Ride Operator

Six Flags Elitch Gardens

Season of 2003

• Operated rides safely and efficiently while ensuring compliance with park policies and safety regulations.
• Performed pre-ride inspections and safety checks to maintain equipment readiness.
• Assisted guests with boarding, secured restraints, and verified height/ride requirements.
• Delivered clear instructions and safety guidelines to guests before each ride.
• Monitored ride operation, responding quickly to any safety or technical concerns.
• Provided excellent customer service in a high-volume, fast-paced environment.
• Supported overall park cleanliness and guest experience by maintaining ride areas.

Usher

Muvico Theaters Inc.

March, 2001 - August, 2002

• Collected tickets while greeting guests in a friendly, professional manner.
• Guided guests to their theaters and assisted with seating as needed.
• Cleaned and reset theaters between showings to maintain a comfortable guest experience.
• Monitored auditoriums during showings to ensure safety and compliance with theater policies.
• Provided directions, answered questions, and assisted with customer concerns.
• Supported overall theater operations by helping with lobby upkeep and concession traffic flow.

Draftsman/Computer Tech

High Plains Survey

January, 1998 - April, 2000

• Assisted professional land surveyors with preparing plats and survey drawings.
• Created and updated survey plats for county review and approval using Autodesk R14 and Softdesk Civil 8.
• Helped draft boundary surveys and site layouts from field crew notes.
• Maintained and supported office computers, including software installation, troubleshooting, and minor hardware repairs.
• Organized digital survey files and assisted staff with CAD and technical support.
• Gained early professional experience through a high school work-study program, balancing school and workplace responsibilities.

Beer Vendor

Center Plate

Two Seasons

• Sold beverages while walking stadium aisles and stairs during football games.
• Handled cash and transactions accurately in a fast-paced, high-volume environment.
• Provided friendly customer service and encouraged sales to maximize tips.
• Checked customer IDs to verify age and ensure compliance with alcohol regulations.
• Maintained compliance with stadium safety and alcohol service policies.
• Balanced physical demands of carrying inventory and navigating large crowds.

Stocker

Chewy's Bonetique

• Retrieved products from an offsite storage unit and delivered them to the shop each day.
• Created daily supply lists based on store needs.
• Counted and tracked inventory to help with restocking.
• Stocked shelves and organized products for easy customer access.

Stagehand

Rhino Staging

• Assisted with setup and teardown of staging, lighting, audio, and video equipment for concerts and live events.
• Rolled equipment from and to trucks and stage areas, positioning gear as directed.
• Assembled and disassembled stage structures, trussing, and rigging under crew lead direction.
• Ran cabling and helped with power & signal distribution for lighting and sound systems.
• Worked as part of a crew to meet strict event timelines in fast-paced environments.
• Followed safety procedures to ensure a secure worksite for staff and performers.

Projects

Freelance

Experience Based